Returns & Refunds Policy

Returns & Refunds Policy

Last Updated: 23 April 2026

Bargain Breeze aims to offer quality wholesale goods at competitive prices. To keep costs low, we follow a strict return policy while complying with the Consumer Protection Act (CPA).

1. Shipping Damage & Shortages

Items damaged in transit or missing from your order must be reported within 24 hours of delivery. Please inspect your package immediately upon receipt. To report damage, email [email protected] with your order number and clear photos of damaged items and packaging.

2. Defective Goods (CPA Warranty)

Under the CPA, if a product is materially defective or unsafe within 6 months of delivery, you may receive a repair, replacement, or refund. This warranty does not cover normal wear and tear, negligence, or items used for a purpose other than their intended use. All returns are subject to inspection to confirm the defect.

3. Non-Defective Returns (Change of Mind)

Because of our wholesale/pre-order model, returns for change of mind or non-defective items are not accepted. Please ensure you have reviewed your order carefully before completing your purchase.

4. Refund Process

After a return is approved and items are received at our facility, refunds are processed via EFT to your original payment method. Please allow 5–10 business days for the funds to reflect.

5. Shipping Errors

If you receive the wrong item, please contact us immediately at [email protected]. We will arrange collection and dispatch the correct product at no additional cost.